Browser Extension
Chrome / Edge / Firefox extension that captures browser state — page URL, console errors, network failures, screen recording — and submits it as a Reqdesk ticket without leaving the tab. Built for support agents triaging customer-reported bugs and for power users filing rich reports.
Install
# Chrome Web Store + Edge Add-ons listing pending review.
# In the meantime, load the unpacked build:
git clone https://github.com/dits-sa/Reqdesk.git
cd Reqdesk/sdk/extension
pnpm install && pnpm build
# → load `dist/` as an unpacked extension in chrome://extensions
The Reqdesk browser extension turns “the page is broken” into a structured ticket: it captures the active tab’s URL, the last console errors, failed network requests, the user’s reproduction steps (recorded clicks + key events), an optional screen recording, and a browser fingerprint — then submits it to your Reqdesk workspace as a single ticket with attachments.
Surfaces
- Toolbar popup — instant ticket form, context-aware (pre-fills page URL, last error, customer identity).
- DevTools panel — for engineering users who already live in DevTools. Hooks the network panel + console events into the report draft.
- Recorded steps — toggle on, click around, toggle off; the extension serializes the step list and attaches it to the ticket alongside an optional screen recording.
Status
The extension is currently in beta — the Chrome Web Store + Edge Add-ons listings are awaiting first review. The unpacked build is fully usable now; we’ll move to the public stores once review wraps. Track progress in the changelog or watch the GitHub repo.