Odoo Module
Odoo module that mirrors Reqdesk tickets into Odoo Helpdesk and links replies back across both surfaces — for teams whose CRM already lives in Odoo and want unified reporting without abandoning the editorial Reqdesk workflow.
Install
# Coming soon — reach out via /contact if you'd like to influence
# the data model. We're scoping the partner-of-record question
# (who owns the customer record when both sides have one) before
# writing the module.
The Odoo module will keep tickets, customers, and replies in sync between a Reqdesk workspace and an Odoo Helpdesk install. It’s aimed at teams whose customer-of-record already lives in Odoo CRM but who want Reqdesk’s editorial workflow, SLA tracking, and bilingual widget on the customer-facing side.
This row is in “coming soon” because the partner-of-record question — who owns the customer record when both Reqdesk and Odoo have one — is still being scoped with the design partners who asked for it. If your team runs Odoo and would help define the data model, reach out via the contact page.